Integration is the connection of third-party services to your site that help the user and Business with Website Integrations business interact better with each other.
For simplicity, let’s remember how integrations work in everyday life. We buy a movie ticket – it is immediately sent to the mail and messenger. We register on Weblium via Google mail or a Facebook page. All these are integrations that make our lives easier.
Business also needs integrations to interact with clients faster, automatically confirm and accept payments, monitor sales and employee results. It is much faster and safer for your client to make an online payment if your website has integration with a payment system than to send money to a card. If this option is not available, the client may not buy anything, and you will lose profit.
We tell you what integrations you can connect to your Weblium site and expand your business.
Customer accounting and business process control
Let’s take a situation where orders from customers come to your email. Some of them may end up in spam, no one is immune from this, the rest are simply lost among similar letters.
Most often, a site visitor simply doesn’t want to copy your address and write to you from the mail. Or another common situation is when a manager opens a message with an order, it becomes read, and at that moment someone distracts him. It is unlikely that in the flow of letters he will remember that letter that was read but not processed.
CRM systems will help prevent such situations. When a client leaves a request on the website, Business with Website Integrations makes an order or subscribes to a newsletter, everything is automatically entered and stored in one place. Inside the CRM, you can monitor the order status, which manager is handling it, how much the order was for, etc. In some systems, you can connect an online chat to the website, work with Kanban boards, keep track of employee work time, and much more.
We show which CRM systems can be connected to Weblium.
amoCRM
A CRM system that contains many useful functions in one place. In amoCRM you can: store requests from forms, communicate with clients and the team, create a mailing list and set up chatbots.
Bitrix24
Another popular CRM system that allows communication with clients, marketing automation, and work with Gantt charts and Kanban boards. Bitrix24 makes it easy to plan and track employees’ working hours.